Refund policy

Refund Policy

All sales are final. We do not offer refunds, returns, or exchanges, except in rare cases where an item arrives damaged.

Damaged items
If your order arrives damaged, email us at mystichoods@outlook.com within 24 hours of delivery. Include your order number and clear photos of the damage. Claims sent after 24 hours will not be accepted.

What you order is what you get
Please double-check your size, color, and house before checking out. We cannot refund or exchange orders for wrong sizes, changed minds, or ordering mistakes.

Agreement
By placing an order, you agree to all of our store policies.